Privacy Policy

Last Updated: 20 March 2026

1. Introduction

StockTrackPro ("we", "our", "us") is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, how we use it, and your rights when using our website, dashboard, and companion mobile app.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, business email, password, company details)
  • Team invitations and role assignments (manager/user)
  • Company, asset, vehicle, inspection, and defect reporting data

2.2 Automatically Collected Information

  • Device and app metadata (model, OS, app version)
  • Usage and event data required to operate features
  • Security, audit, and service logs

2.3 Camera, Photos, and Notifications

We request access to your device's camera for:

  • Scanning QR codes for asset and vehicle management
  • Taking vehicle inspection photos (6 photos per inspection)
  • QR code scanning is only used when you actively choose to scan
  • Vehicle inspection photos are stored securely in our cloud system
  • Push notification tokens to deliver operational alerts (for example, defect notifications)

3. How We Use Your Information

3.1 Core Platform Services

We use Firebase for:

  • Authentication: Managing user accounts and secure sign-in
  • Firestore: Storing and managing asset inventory, vehicle fleet data, user profiles, and company data
  • All data is stored securely on Google Cloud Infrastructure

3.2 Billing, Email, and Notifications

We use third-party providers to operate billing and communications:

  • Stripe for subscription checkout, billing portal, payment processing, and webhook events
  • SMTP/email provider for invite and service emails
  • Notification services for push alerts and scheduled compliance reminders

4. Data Storage and Security

  • All data is encrypted in transit and at rest
  • We follow industry best practices for data security
  • We regularly review and update our security practices

5. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections to your data
  • Request deletion of your data
  • Opt-out of marketing communications

6. Subscription Management

  • Subscriptions are sold and managed via our website checkout powered by Stripe
  • Billing and payment information is handled by Stripe and your selected payment method provider
  • You can view and manage subscription details in the billing portal from your dashboard

For billing-specific contractual terms, see our Subscription Terms.

7. Third-Party Services

We use the following third-party services:

  • Firebase (Google LLC)
  • Stripe Payments Europe Ltd / Stripe, Inc.
  • Email delivery provider (for transactional messages)

Each service has its own privacy policy that applies to your data.

8. Data Retention

  • Account data is retained while your account is active
  • Asset, vehicle, and inspection data is retained per company requirements
  • Inactive accounts (no login activity for 90 consecutive days) will be automatically deleted along with all associated data
  • You can delete your account and data at any time using the in-app account deletion feature

9. How to Delete Your Account and Data

You have full control over your data and can delete your account at any time directly from the app:

Account Deletion Steps:

  1. 1.Open the StockTrackPro app and navigate to the Account Tab
  2. 2.Tap on "Manage Account"
  3. 3.When the alert appears asking "Choose an action", tap "Delete Account"
  4. 4.Confirm your decision by tapping "Delete" in the confirmation alert
  5. 5.Your account profile and access credentials are permanently deleted

What Gets Deleted:

When you delete your account, the following data is permanently removed:

  • Your user profile and account information
  • Your user profile and user-level settings
  • Data you created where deletion rights apply under your company role and applicable law
  • Records retained where required for legal, tax, security, fraud prevention, or dispute handling

Important: Account deletion is permanent and cannot be undone. Please ensure you export any data you wish to keep before deleting your account. Subscription cancellations are managed in your Stripe billing portal.

10. Children's Privacy

Our service is not intended for and does not target children under 13. We do not knowingly collect information from children under 13.

11. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through the app or via email.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

  • Email: support@stocktrackpro.co.uk
  • Website: https://www.stocktrackpro.co.uk

13. App Store Requirements

Our companion app follows applicable app store privacy and data transparency requirements.