Answers to common questions about Stock Track PRO.
Yes. Timestamped inspections, defect reports, and repair close-out sit in one workflow — see our Compliance Centre for guidance on defect records.
Unlimited team members on every plan — drivers, managers, and fitters. No per-user fee.
Monthly plans cancel anytime. Annual plans are paid upfront for 12 months; you can stop renewal, but unused months are not refunded.
New companies sign up on this website by selecting Start 7-Day Free Trial — accounts and subscriptions can only be created on the web. You then set up your company and invite your team by email. Invited team members open their invite link to set a password, then sign in to the companion app on iOS or Android. Managers sign in to the web dashboard via Log in.
No. You can run Stock Track PRO with standard smartphones and your web browser. Vehicles are added in the dashboard and selected in the app for inspections, defects, and workflow updates.
No. The app works for sole traders, partnerships, and limited companies.
Yes. Your core subscription covers fleet management only — vehicle inspections, defect workflow, MOT and tax tracking, and team management. Plant & Machinery is an optional add-on if you also maintain lifting equipment and site plant.
An optional module for LOLER thorough examinations, service inspections, and pre-hire / off-hire checks. Managers use the mobile app and web dashboard to register machines, submit inspections, and download PDF reports. Examination due reminders are sent to managers by push notification.
£12 per machine per month (including VAT), with a minimum of 3 machines. Annual billing is £120 per machine per year. It is a separate subscription from your fleet vehicle plan and can be set up from the Pricing page or your dashboard.
Users with the manager role. There is no separate plant role — fitters and managers assigned the manager role can run inspections and view plant reports on the web dashboard.
Yes. The companion app runs on both Android and iOS and is used by your team day-to-day for vehicle inspections, defect logging, and workflow updates. Managers also get a web dashboard for analytics, team management, and billing.
Subscriptions are set up on the website only — the mobile app is a companion app and does not handle payment. Managers subscribe from the Pricing page or from the Subscription section of the web dashboard, using a card via our Stripe checkout. New companies get a 7-day free trial; no card is required to start the trial.
Yes. Cancel from Manage Billing in the web dashboard. Monthly plans can be cancelled anytime and access continues until the end of the current billing month. Annual plans are a 12-month term paid upfront at a discount — you can cancel the renewal at any time (so you won’t be charged again), but unused months within the paid year are not refunded.
The app is built for quick daily checks on a phone they already carry — structured steps, required photos, and no paper to hand in. Most teams start with one vehicle and a short walkthrough; managers see submissions in the dashboard straight away. If adoption is a concern, we can help with a simple rollout plan via email or WhatsApp.
After cancellation, your company data remains for a reasonable period so you can reactivate if needed. You can request permanent deletion by emailing support@stocktrackpro.co.uk. See our Subscription Terms and Privacy Policy for retention details.
Most managers add vehicles and invite their first drivers within an hour. New companies get a 7-day free trial on the web — no card required — so you can test the full workflow before subscribing.
Data is stored in Firebase (Google Cloud) with encryption. Access is role-based: staff see only what they need; managers use the dashboard with company-scoped data.
Yes. We support larger fleets and teams, including tailored onboarding for bigger deployments. Contact us for a tailored quote.